How can we help you? Choose the type of assistance you need. Our team is here to provide you with maximum support.
Fill out the form to request information or commercial assistance on the market. You will be contacted by one of our sales representatives.
Any request for technical assistance relating to Ekinex products should be sent to firstname.lastname@example.org specifying:
- the nature of the problem,
- the product concerned,
- from whom the product was purchased
The ticketing system will take care of the request and send an e-mail confirming the opening of the ticket and indicating the person in charge of your request, who will answer within 2 work days.
During all communications it is important not to change the subject of the email and the main recipient, which are essential for the correct tracking of the single ticket.
Book a consultation
Thanks to the online consultancy service you can book a session with our dedicated personal assistants who will support you in all your requests and needs, to develop your ideas and design your smarthome, according to your preferences and needs, directly from your home.
The service, active from Monday to Friday from 9.00 a.m. to 6.00 p.m., is free of charge and does not require the installation of any software, you will just need to access the link that will be shared by our personal assistant.
What could we do together?
- Browse the catalogues with the latest Ekinex news
- Answer all your questions regarding Ekinex wall-mounted products and system components
- Choose the combination of finishes and colours you like best and select text and symbols with the Ekinex Planner
- Sharing useful design elements, such as floor plans and photographs