Ekinex AI Support

Designed to answer. Built to assist.

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The new Ekinex AI experience

A new support experience designed to provide faster, more accurate and context-sensitive answers. Ekinex AI Support is the new intelligent interface from Ekinex, developed to assist installers, system integrators, designers and partners in accessing technical information, configurations and features of Ekinex systems.

Thanks to the integration of artificial intelligence, the platform allows users to interact with the system in a natural way, simplifying the search for information and improving access to technical and application content.

Log in to Ekinex AI Support

Sign up by creating a new account for Ekinex Cloud or log in using your existing credentials to start your new smart support experience straight away.

A simple, sophisticated and intuitive interface

The experience has been designed to ensure an intuitive, seamless and professional interaction. Organised by topic, Ekinex AI Support enables users to initiate conversations specific to the various Ekinex ecosystems, providing quicker access to relevant content and information.

Benefits

INSTANT TECHNICAL REFERENCE

Get quick access to technical, functional and application information relating to Ekinex systems, making it easier to find the most relevant content at every stage of the project.

PRODUCT AND CONFIGURATION SUPPORT

Receive dedicated support for consulting on Ekinex products, configurations and system features, improving speed and operational efficiency.

SOFTWARE AND SUPERVISION INSIGHTS

Explore software features, supervision systems and application environments through intelligent interaction designed to facilitate understanding and access to content.

QUICK ACCESS TO TOPICS

Navigate quickly between different Ekinex environments thanks to topic-organised conversations and a simple, smooth and intuitive browsing experience.

INSTANT TECHNICAL REFERENCE

Get quick access to technical, functional and application information relating to Ekinex systems, making it easier to find the most relevant content at every stage of the project.

PRODUCT AND CONFIGURATION SUPPORT

Receive dedicated support for consulting on Ekinex products, configurations and system features, improving speed and operational efficiency.

SOFTWARE AND SUPERVISION INSIGHTS

Explore software features, supervision systems and application environments through intelligent interaction designed to facilitate understanding and access to content.

QUICK ACCESS TO TOPICS

Navigate quickly between different Ekinex environments thanks to topic-organised conversations and a simple, smooth and intuitive browsing experience.

Advanced platform for professionals

Ekinex AI Support was created to streamline interaction with the Ekinex technical platform, enhancing the user experience and reducing the time taken to find information. The platform integrates various Ekinex environments, including KNX Catalogue, Ekinex Studio and Delégo, offering a modern, seamless and intelligent experience designed to integrate into the daily workflow of professionals and partners.

KNX Catalogue

Wall-mounted and DIN rail KNX devices configurable via ETS.

Ekinex Studio

Intercom configuration software with Dico and Delégo Panel

Delégo

Multi-protocol visualisation web server